Terms and Conditions
EllensJewelry keeps your personal information private and secure. Paypal is used for purchasing from this site. Please refer to PayPal's site for their own privacy policies and data collection practices. EllensJewelry is not responsible for the actions of third parties.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. EllensJewelry reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. If your order is modified for any reason, you may have a charge and then credit through PayPal.
PLEASE DO NOT ADJUST THE QUANTITY FOR ANY ITEM PURCHASED FROM "1" even though PayPal allows you to do so. EllensJewelry mostly makes one-of-a-kind pieces. If you'd like items repeated, please contact Ellen through email before assuming more than one quantity.
Shipping Policy - U.S. Orders
The majority of orders are shipped via the U.S. Postal Service. Your order should arrive on your doorstep within 3-8 business days (after we receive your order) depending on the method of shipping and distance. Orders are shipped Monday through Friday. Shipping time does not include processing time. However, we do our best to ship orders the same or next business day from which the order is made. A flat fee of $5 is added for shipping and handling no matter how many items ordered.
Please contact Ellen through email as international orders may be possibly filled on an individual basis.
Orders in Washington State are charged a 9.5% sales tax. All other states are not charged sales tax.
Returns & Exchanges
We will gladly accept the return of products that are defective due to defects in materials and/or workmanship for 30 days from the date of purchase. We will exchange the item if possible or refund the purchase price of the item with any applicable tax collected.
Copyright and Trademark Notice
This site is owned and operated by EllensJewelry. Unless otherwise specified, all designs are Copyright © 2012, ALL RIGHTS RESERVED.